Return & Exchange Policy
We will happily replace or refund your orders within 7 days, if the merchandise purchased has not been used and/or washed. All tags also need to be in place, and the invoice needs to presented for the return or/and exchange to take place. All requests for return and exchange of goods and merchandise will be entertained within seven days of order delivery to the customer, after which no return or exchange will be made.
*No Return or Exchange on Sale and Deals Products.
To exchange any product please contact us at (+92) 343 8132072.
State the reason for exchanging the product, send the product back to us through any courier.
Products requested in exchange will be dispatched once we receive the product back.
The entire process may take up to 5-7 days, after which your new order will be dispatched.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post to the following address:
Awami Store , Muslim Bazar , Bhimber Azad Kashmir , Pakistan